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Terms and Conditions

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

••• COPYRIGHT•••

All content appearing on this Web site is the property of Alaffia. Copyright © 2015 Alaffia. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2015 Alaffia. All rights reserved.

••• PRIVACY POLICY•••

Alaffia fully respects your privacy. You do not need to give any information about yourself in order to browse our website. However, in order to process an order, correspond with you or provide you with price quotes or other information, we do need information from you, such as your full name, address, e-mail address and phone number. It is our intent to let you know before we collect personal information from you on the Internet. We use your personal information to give you the best service possible. If you do not wish us to use this information as a basis for further contact with you, please tell us, and we will respect your wishes. Alaffia does not sell, rent, loan, or transfer any personal information regarding our customers to any unrelated third parties.

••• SHIPPING & DELIVERY•••

We can ship to most places across the globe. If you are having trouble placing an order, please call 1-360-866-0080. All orders are shipped FedEx Ground - Home Delivery. A flat rate of $9.95 is charged for all domestic (US) orders under $75; US orders above $75 are shipped free of charge. International shipping charges may vary. Standard delivery usually arrives within 7-10 business days from the shipped date, excluding holidays. Please allow 1-2 days handling time on our websites.

••• SALES TAX •••

Alaffia charges sales tax for merchandise ordered on this Web site based on the applicable state sales tax rate and the location to which the order is being shipped.

••• RETURN POLICY •••

You may purchase merchandise from this Web site by using any one of the payment options listed in (link to Payment Options). Alaffia reserves the right to change its payment procedures at any time without prior notice to you. We accept all returns within 30 days of your purchase. Customers are responsible for return postage fees.

••• STORE HOURS •••

Customer service is available 9 am to 4 pm PST M-F at 360-866-0080.